RECOMMENDATION(S):
APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute a Microsoft Enterprise Services Work Order (document #T002196-236387-277455) with Microsoft Corporation in an amount not to exceed $535,876 to extend Microsoft Unified Advanced Support (formally referred to as Microsoft Unified Support) services for the period June 13, 2019 through June 12, 2020.
FISCAL IMPACT:
The total annual cost is $535,876 which is budgeted in DoIT's Fiscal Year 2019/20 budget and recovered through DoIT's billing process. (100% User Fees)
BACKGROUND:
The Department of Information Technology initiates the renewal of the Microsoft Support each year. Unified Advanced Support is essential for the ongoing operation of many of the County's desktop computers and servers. The County is party to a Microsoft Premier Support Services Agreement dated June 13, 2014, that is extended each year for continued support services. There is an increased cost of $165,215 for this renewal agreement in order to accurately reflect the number of licenses currently being used by the County’s customers.
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