The Employment and Human Services Department requests to add one permanent full time Database Administrator in the Information Technology Division of the Administrative Bureau of Employment and Human Services Department. The Information Technology Division currently has one Database Administrator who oversees a very complex database of over a thousand tables in the CalWIN Information System (CIS), running on Oracle. The Database Administrator manages this CIS database, the various interfaces to the state, the daily, weekly, and monthly table update processes, and the batch processes that generate supporting tables for these reports. Additionally, EHSD has partnered with Santa Clara to implement a Business Intelligence Dashboard, based on an Oracle database. The dashboard and associated reporting will provide critical support to both Workforce Services and Children and Family Services daily operations. This dramatically increases the importance and complexity of the tasks. The position also develops and modifies databases that require knowledge of Microsoft SQL Databases, assists programming staff in managing the SQL databases that EHSD’s internal applications use, participates in systems analysis, design, and implementation, monitors database performance, establishes procedures for database operations, and responds to system problems that may affect the database. Oracle Database support is requiring more effort and becoming more complex as noted above. Additionally, with the implementation of the Santa Clara Business Intelligence Dashboard, the criticality to day-to-day operations is becoming paramount. The additional Database Administrator will perform all of these duties as well as on-going backup for the current Database Administrator.
If this position is not added, the department will continue to have one single Database Administrator to oversee the CalWin complex database; failures in other database programs will leave the department without a back-up.
The Santa Clara Business Intelligence Dashboard will also provide CWS/CMS Data. This tool will assist Children and Family Services on tracking timeliness of assistance and other important factors.