Agenda

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C. 55

To:	Board of Supervisors
From:	Marc Shorr, Chief Information Officer
Date:	August 16, 2022

Contra

Costa

County

Subject:

Work Order for Microsoft Enterprise Services with Microsoft Corporation

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 08/16/2022

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:	Marc Shorr, 608-4071
cc:	Nancy Zandonella

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: August 16, 2022
Monica Nino, County Administrator

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Chief Information Officer, Department of Information Technology, or designee, to execute a Microsoft Enterprise Services Work Order, GVS1228-397689-496545, with Microsoft Corporation in an amount not to exceed $581,728 to extend Microsoft Unified Advanced Support services for the period August 23, 2022 through August 22, 2023.

FISCAL IMPACT:

The cost for this Work Order is budgeted in the department’s FY 2022/23 budget and is recovered by charges to internal customers through the department's billing process. (100% General Fund)

BACKGROUND:

The Department of Information Technology (DoIT) initiates the renewal of the Microsoft Support each year. Unified Advanced Support is essential for the ongoing operation of many of the County's desktop computers and servers. The County is party to a Microsoft Premier Support Services Agreement dated June 13, 2014 that is extended each year for continued support services.

CONSEQUENCE OF NEGATIVE ACTION:

This support is a critical component to maintaining the County's workstations and servers. Without it, DoIT may be unable to resolve issues that arise during the course of normal County business.