RECOMMENDATION(S):

APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with Ombudsman Services of Contra Costa, Inc. in an amount not to exceed $309,488, to provide countywide ombudsman services to seniors, for the period July 1, 2019 through June 30, 2020.

FISCAL IMPACT:

This contract will increase budget expenditures by $309,488 to be 71% by State Public Health L&C Program, Health Facilities Citation Penalties Account, and SNF Quality & Accountability Funds and 29% by Federal Older Americans Act, Title III-B and Title VII-A revenue (CFDA# 93.044, 93.042).  

BACKGROUND:

Ombudsman Services of Contra Costa, Inc. provides long-term care ombudsman services for adults including mediation and conciliation services, creation of Family Councils for support of families of long-term care residents, document and report investigations of physical abuse of all dependent adult and elder residents of long-term care facilities, education and training on seniors' rights, benefits, and entitlements.