On December 20, 2016 the Board of Supervisors approved Probation to contract with Kronos Incorporated for scheduling and timekeeper software in the amount of $209,892. Since that time Probation has worked with Kronos to install the Workforce and Timekeeper software service for the Juvenile Hall (JH) and the Orin Allen Youth Rehabilitation Facility (OAYRF) to improve scheduling efficiency. When complete, the Telestaff software will be configured to call staff when open shifts are available; freeing time for the Institutional Supervisors who are manually making calls now. Initial plans included only one access card reader each for JH and OAYRF. The addition of a second card reader, plus applicable support services and licenses, is necessary at each location to allow staff to sign in and out at the most convenient entrance. Execution of the Support Services Quote and Order Form, and the payment limit increase will allow Probation to procure the software, services and equipment. The software, services and equipment are being purchased through the U.S. Communities Government Purchasing Alliance that the County participates in. The County is agreeing to the terms and conditions contained in the contract between Kronos and Harford County Public Schools, Maryland (Lead Agency Contract #14-JLR-003). Contracting through the U.S. Communities alliance allows Probation to save over $4,600 a year. The software is hosted by Kronos, which means the software and timekeeping data are stored on Kronos’s servers or its third-party hosts’ servers. The contract provides that data will be backed up daily and adheres to industry standards (SSAE 16, SOC 1, and SOC 2) with respect to data security.

The potential for a bottleneck of staff at the card reader at shift changes with only one device at each location. No service and support agreements for the card reader.

Not applicable.