BACKGROUND:
The Employment and Human Services Department requests to add two (2) permanent Eligibility Work Supervisor I positions in the Workforce Services Bureau, as part of the approved list of new positions for FY 2015-2016. Applications and caseloads have continued to grow each year and we have an operational need for two (2) Eligibility Work Supervisor I positions to supervise the additional permanent and temporary eligibility staff hired for the Eligibility Worker Training Unit (EWTU) . These positions are needed to ensure the Department meets its legal obligations to provide timely assistance to families in receipt of CalWORKs, CalFresh and Medi-Cal. These positions will review and monitor the work of newly hired staff to effectively apply policies and procedures based on Federal, State and County mandates.
CONSEQUENCE OF NEGATIVE ACTION:
If the two (2) Eligibility Work Supervisor I positions are not approved, the Department will have insufficient supervisory support to effectively monitor and assess the work of new staff. In addition, this will have a negative impact on existing staff who will be asked to take on additional duties above and beyond their regular tasks. This may result in failures to adhere to Federal and State mandates and negatively impact families served by the Employment and Human Services Department.
CHILDREN'S IMPACT STATEMENT:
Children are adversely impacted when economically disadvantaged families do not have access to public support benefits, adequate housing, and food and health care benefits. The Department's vision and mission promises to deliver quality services and to provide communities where families can be healthy, safe, secure and self-sufficient. These positions will provide the Department with the additional supervisory support needed to monitor compliance and provide quality control of new staff in the Workforce Services Bureau. As the demand continues to grow for Department services, added supervision for the new workers being hired (many temporary) to meet this demand is necessary to oversee and monitor the work of the staff.