In May 2018, the County Administrator approved and the Purchasing Services Manager executed Contract #72-101-2, as amended by Contract Amendment #72-101-3, for the provision of non-emergency taxi cab transportation services for Public Health clients and patients to and from medical appointments, checkups, wellness checkups, and mental health appointments upon authorization by County for the period April 1, 2018 through March 31, 2019. Services were requested and provided beyond the payment limit of the contract. At the end of the contract period, charges of $22,256 had been incurred. The additional services were provided between November 1, 2018 through March 31, 2019.   
  
Because the contract limit has been reached, the Department cannot pay the provider under the contract for the additional services. The provider is nonetheless entitled to payment for the reasonable value of their services under the equitable relief theory of quantum meruit. That theory provides that where a person has been asked to provide services without a valid contract, and the provider does so to the benefit of the recipient, the provider is entitled to recover the reasonable value of those services. At the time of negotiations, the payment limit was based on target levels of utilization. However, the utilization during the term of the agreement was higher than originally anticipated. As such, the Department recommends that the Board authorize the Auditor-Controller to issue a one-time payment to Friendly Cab Company, Inc, in the amount of $22,256 for services provided from November 1, 2018 through March 31, 2019.

The service provider will not be paid for services rendered to the Health Services Department.