Agenda

Return

C. 35

To:	Board of Supervisors
From:	Russell Watts, Treasurer-Tax Collector
Date:	June 12, 2018

Contra

Costa

County

Subject:

Electronic Payment Processing contract between County and KUBRA

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 06/12/2018

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Federal D. Glover, District V Supervisor

ABSENT:

Karen Mitchoff, District IV Supervisor

Contact:

Brice Bins, (925) 957-2848

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: June 12, 2018
David Twa,

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Treasurer/Tax Collector, or designee, to execute a contract with KUBRA America West, Inc. including modified indemnification, in the amount of $99,000.00 to provide an enterprise payment solution so the County’s customers can pay property taxes and assessments, goods and/or services by credit card, debit card, and electronic checks for the period of July 1, 2018 through June 30, 2021.

FISCAL IMPACT:

Under the terms of the contract, taxpayers (customers) are charged a service fee of 2.5% for credit card, $3.25 for debit card transactions. Electronic Checks (ACH) are County absorbed at $0.08 per transaction. (A fraction of the cost of a paper check).

BACKGROUND:

The County Treasurer-Tax Collector has used KUBRA America West, Inc. to process property tax payments online, by phone (through an interactive voice response system), and in-person for credit card, debit card and electronic check transactions since July 2013. The Treasurer-Tax Collector issued a Request for Proposal in July 2017 and awarded the contract to KUBRA America West, Inc. While the cost associated with each transaction by credit and debit card will be paid by the consumer, the cost associated with each transaction by electronic check will be charged to General County Investment Revenue Fund 817700 – consistent with other County banking fees.

Under the software and services agreement, the County is obligated to indemnify KUBRA for third party claims arising out of the County's breach of the agreement or payer payment disputes.

CONSEQUENCE OF NEGATIVE ACTION:

The Treasurer-Tax Collector will not have the ability to process credit card payments for property taxes.