RECOMMENDATION(S):
ADOPT Position Adjustment Resolution No. 22098 to add one (1) permanent full-time Licensed Vocational Nurse (VT7G) position at salary grade TAX-1287 ($4,129-$5,273) in the Health Services Department. (Represented)
FISCAL IMPACT:
Upon approval, this action has an annual cost of approximately $107,950 with an estimated pension cost of $22,463 already included.
BACKGROUND:
Contra Costa Health Plan’s Advice Nurse unit (AN) is requesting to add one Licensed Vocational Nurse (LVN) position to meet its accreditation call answer standards, and to assist in handling non-clinical calls in order to decrease the number of non-medical calls being answered by the unit and assist with member follow-up calls and lab calls as well as providers. In order to assist in decreasing the non-clinical calls to the AN queue, the AN unit will be giving patients the option to leave a message for non-clinical questions which will reduce the volume of calls to the AN unit.
|