RECOMMENDATION(S):
PRESENTATION for ceremonial badge pinning of Fire District Dispatchers Brooke Adams, Mary Enea, and Nicki Impastato.
FISCAL IMPACT:
No fiscal impact. Presentation only.
BACKGROUND:
The Contra Costa Regional Fire Communications Center (CCRFCC) provides dispatch service to the majority of Contra Costa County. In 2015 CCRFCC dispatched 85,858 calls for emergency service. Dispatchers are a critical link in the survival chain, providing guidance and instruction to callers awaiting the on-scene arrival of fire engines and ambulances. The three most recent additions to the dispatch staff are contributing to the Contra Costa County Fire Protection District's efforts to improve services while continuing to successfully address the steadily increasing number of emergency calls received.
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