Agenda

Return

C. 36

To:	Board of Supervisors
From:	Beth Ward, Animal Services Director
Date:	May 18, 2021

Contra

Costa

County

Subject:

APPROVE and AUTHORIZE the Animal Services Director, or designee, to execute a contract amendment with PetData, Inc.

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 05/18/2021

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:

Arturo Castillo 925-608-8408

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: May 18, 2021
Monica Nino, County Administrator

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Animal Services Director, or designee, to execute a contract amendment with PetData, Inc., effective March 31, 2021, to extend the contract term from May 30, 2021 to June 30, 2023, and increase the contract payment limit by $500,000 from $750,000 to a new payment limit of $1,250,000, for online processing of the County's animal licenses.

FISCAL IMPACT:

This contract is in the department's budget and is 100% funded by Animal Services' licensing revenue.

BACKGROUND:

The Animal Services Department manages the County's mandated animal licensing ordinance (416-6.002). Historically, the Department's Clerical unit processed and managed the licensing records and revenue system. However, due to the complexity of licensing and staffing demands, the Department struggled to provide adequate licensing services and process revenues in a timely manner. On March 30, 2018, your Board approved a $750,000 contract for the Department to partner with PetData Inc. to transfer the Department's licensing program processes and services. The initial PetData contract was for three (3) years ending May 20, 2021, although the current contract has an extension option for a total of five (5) years from the initial start date, which the Department is requesting to approve in order to continue PetData services. Under the current contract, PetData will continue to administer the payment and issuance of pet licensing through its online portal, which will continue to be embedded on the Department's website. The County will continue to pay PetData on a per license fee issued basis, per the current contract. Petdata will also continue to issue renewal notices to owners of licensed pets and provide telephone customer service to owners of licensed pets. This amendment increases the contract amount by $500,000 to a new total of $1,250,000 to cover the estimated cost of $250,000 annually and extends the term end date to June 30, 2023.

CONSEQUENCE OF NEGATIVE ACTION:

Failure to approve this contract will impact the department's capacity to process licenses for rabies control.