RECOMMENDATION(S):
APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute ordering documents under the existing Oracle Master Agreement with Oracle America, Inc., in an amount not to exceed $254,621 for Oracle program technical support services for software updates and support for various County departmental systems, for the period May 31, 2018 through May 31, 2019.
FISCAL IMPACT:
The total annual cost is $254,621. The cost is billed in quarterly installments and charged back to user department though the Department of Information Technology's billing process.
BACKGROUND:
On November 17, 2015, the Board authorized the Chief Information Officer to enter into an Oracle Master Agreement (US-OMA-QT5714570) with Oracle America, Inc. The Master Agreement authorizes the County to place orders with Oracle for five years following the date of the Master Agreement. The orders being placed under this board order are for the two support service numbers that will renew technical support services for software for one-year terms. The support agreement will cover various Oracle servers through several participating County departments. The two support orders are as follows:
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