RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Chief Information Officer, (1) a purchase order with MedTel Services, LLC, in an amount not to exceed $250,000 and (2) an amendment to the Customer Support Agreement for the renewal of telecommunications software and equipment maintenance, for the period April 20, 2016 through April 19, 2017.
FISCAL IMPACT:
$250,000 (100% User Fees); $174,630 of the cost is included in Department of Information Technology's (DoIT) Fiscal Year 2016/17 budget and reimbursed by user departments via DoIT's billing process. The remaining $75,370 would be billed out to user departments via DoIT's billing process, on an as-needed basis.
BACKGROUND:
The DoIT initiates the renewal of the OMNIWorks, Netpath, IRISnGEN and Private Branch Exchange (PBX) maintenance each year. This equipment and software maintenance is essential for the ongoing operation of several of the County's telephone systems including those used by Child Protective Services, the Superior Court's Traffic Department, Elections, and the Tax Collector's Office.
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