Agenda

Return

C.30

To:	Board of Supervisors
From:	Marla Stuart, Employment and Human Services Director
Date:	April 24, 2023

Contra

Costa

County

Subject:

Monsido LLC, Purchase Order for WCAG Web Compliance Support on EHSD.org

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 04/24/2023

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Ken Carlson, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:

L. Pacheco (925) 608-4963

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: April 24, 2023
Monica Nino, County Administrator

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Employment and Human Services Department, to execute a Purchase Order with Monsido LLC, in an amount not exceed $2,450 to provide Web Content Accessibility Guidelines (WCAG) web compliance support on EHSD.org., for the period November 30, 2022 through November 30, 2023.

FISCAL IMPACT:

$2,450 for 1-year period. (6% County, 35% State, 59% Federal), all of which is budgeted in FY 2022-2023.

BACKGROUND:

Employment & Human Services Department’s Community Relations unit is seeking approval of an agreement for Monsido to provide WCAG web compliance support on EHSD.org. Monsido (an Optimere brand powered by CivicPlus) is a web governance platform that helps maintain websites through accessibility, QA, SEO, content policies, etc.

BACKGROUND: (CONT'D)

The cost of the agreement is $2,450 for a one-year period, November 2022, through November 2023. This is a special rate as a new customer, which is subject to increase to $4,900 after the first year. EHSD staff performed a comparative analysis including Monsido, SiteImprove, Deque, and other WCAG web compliance platforms. Monsido specializes in website accessibility for government agencies, and stands out as the best fit for our WCAG web compliance support needs.

The Monsido platform provides backend scanning and monitoring, comprehensive weekly reports, accessibility options tools, training and technical support, heat maps, PDF remediation guidance (teamed with CommonLook, a PDF software provider), a team management tool, quality assurance, and mobile accessibility testing. The Monsido platform will assist in keeping EHSD’s website ADA compliant, while also gaining access to WCAG support and web compliance training.

The procurement of Monsido’s services had been through a purchase order in progress since November 2022, including Contra Costa County Counsel’s review of indemnification language, and Monsido’s business status update with the California Secretary of State. During the negotiation of this contract, Monsido has continued to provide backend scanning and monitoring of EHSD.org to ensure continuity of services and WCAG web compliance for site visitors. This board order is requesting retroactive approval of the contract back to November 30, 2022, to ensure payment for services rendered since that date. Approval of this board order will allow the execution of the agreement.

The Sales Order Form includes mutual indemnification.

CONSEQUENCE OF NEGATIVE ACTION:

In the event that this recommendation is not accomplished, the site’s usability would be at risk, and those with accessibility needs will have minimal accommodations for accessing EHSD.org. The Employment and Human Services Department would also be at risk of lawsuits.