Approval of this amendment will result in additional annual expenditures of up to $30,000 and will be funded as budgeted by the department in FY 2021-22, by 100% by Hospital Enterprise Fund I.
In October 2016, the County and contractor entered into a Software and Services Agreement for the implementation of the contractor’s hosted Clarity Human Services Homeless Management Information System (HMIS) for the provision of software licensing, hosting, and support. The agreement meets the social needs of the County’s population by providing streamlined case management, outreach, and coordinated entry system accessible by the County’s Health, Housing, and Homeless Services unit. Ad-hoc reporting and data analysis features help the County provide a solid foundation for whole-person care services and evidence-based decision-making for its homeless population. Bitfocus, Inc., the current software service provider was given a sole-source contract for these services. On March 31, 2020, the Board of Supervisors approved Contract #23-597-2, with Bitfocus, Inc., in an amount not to exceed $276,036 for the provision of licensing, hosting, and support of the contractor’s HMIS application to provide software licensing, hosting, and support, to the Health Services Department’s Information Systems Unit, for the period from October 18, 2019, through October 17, 2022.
Approval of Contract Amendment Agreement #23-597-3 will allow the contractor to provide additional services related to software licensing, hosting, and support for their HMIS application through October 22, 2022.
If this amendment is not approved, the Health Services Department’s Information Systems Unit will not receive the software support and maintenance services needed for the Homeless Management Information System application.