RECOMMENDATION(S):
APPROVE and AUTHORIZE the Director of Child Support Services, or designee, to execute a contract amendment, including modified indemnification language, with Integrated Information Systems, Inc. to increase the payment limit from $150,000 to $311,875 for the license and maintenance of the TurboCourt software system, and extend the contract term from the current June 30, 2021 expiration date to a new expiration date of June 30, 2022.
FISCAL IMPACT:
This project will be fully funded by allocations from the Federal Government at 66% and the State of California at 34%.
BACKGROUND:
The Department of Child Support Services utilizes TurboCourt, a web-based system for customers to apply for child support services. The webpage allows our customers to access our services 24 hours a day, 7 days a week. This contract will provide updates and modifications to the TurboCourt system, ensuring that the child support customers are receiving current information and the department is using current forms.
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