Contra Costa Health Services' (CCHS) current infrastructure consists of Cisco equipment, and is used to support the hospital, clinics, and ancillary sites, and all users are connected to and rely on this equipment for connectivity. This hardware will be needed to support the growth in our data centers in support of EPIC (our critical EMR) and its reporting systems (Business Intelligence). Support is mandated under the County’s agreement with Epic and is necessary to prevent failures. The support provided by Cisco through this purchase will be governed by the Cisco Letter Agreement dated December 15, 2021, between Cisco Systems, Inc. and Contra Costa County.
On September 13, 2022, the Board of Supervisors approved agenda item C.74 to execute a purchase order with Trace3, LLC in an amount not to exceed $2,864,745 to purchase Pure Storage, Rubrik, and Cisco Storage, server hardware and support with an anticipated term of October 15, 2022 through October 14, 2025.
Approval of the requested purchase order will allow this vendor to also provide Cisco routers, switches, licenses and support. Additionally, licenses and support will be provided for a period of five years from the date the hardware arrives.
Failure to renew the hardware support increases the risk of an unexpected failure and possibly an extended outage, which could negatively impact the patient medical records system and patient care at the hospital and health clinic locations.