RECOMMENDATION(S):
APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute ordering documents under the existing Oracle Master Agreement with Oracle America, Inc., in an amount not to exceed $245,800 for Oracle program technical support services for software updates and support for various County departmental systems, for the period May 31, 2019 through May 30, 2020.
FISCAL IMPACT:
The total annual cost is $245,800. The cost is billed in quarterly installments and charged back to user departments though the Department of Information Technology's billing process.
BACKGROUND:
On November 17, 2015, the Board authorized the Chief Information Officer to enter into an Oracle Master Agreement (US-OMA-QT5714570) with Oracle America, Inc. The Master Agreement authorizes the County to place orders with Oracle for five years following the date of the Master Agreement. The order being placed under this board order is for a support service number that will renew technical support services for software for a one-year term. The support agreement will cover various Oracle servers through several participating County departments. The support order is as follows:
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