Agenda

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C. 42

To:	Board of Supervisors
From:	Kathy Gallagher, Employment & Human Services Director
Date:	March 21, 2017

Contra

Costa

County

Subject:

Ombudsman Services

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 03/21/2017

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Federal D. Glover, District V Supervisor

ABSENT:

John Gioia, District I Supervisor
Karen Mitchoff, District IV Supervisor

Contact:

Elaine Burres 313-1717

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: March 21, 2017
David Twa,

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract amendment with Julie Peck dba Advocacy and Resolutions Services, effective January 1, 2017, to increase the payment limit by $72,000 to a new payment limit of $144,000 for ombudsman services with no change in term January 1, 2016 through December 31, 2017.

FISCAL IMPACT:

$144,000: 10% County, 48% State, 42% Federal

BACKGROUND:

Contractor provides Employment and Human Services Department (EHSD) ombudsman services, as well as, support services to the Aging and Adult Services Bureau and Adult Protective Services Program. Services are provided countywide and include, but are not limited to ombudsman complaint resolution, Aging and Adult Program services support and resolution of EHSD staff and customer issues and complaints.

CONSEQUENCE OF NEGATIVE ACTION:

Ombudsman services will not be available to vulnerable populations.