Agenda

Return

C. 36

To:	Board of Supervisors
From:	Kathy Gallagher, Employment & Human Services Director
Date:	February 11, 2014

Contra

Costa

County

Subject:

Correct the January 21, 2014 Board Order, Item C. 24, with InTelegy Corporation

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 02/11/2014

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Mary N. Piepho, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:

Elaine Burres, 313-1717

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: February 11, 2014
David Twa,

BY:	, Deputy

RECOMMENDATION(S):

AMEND the Board Order that approved by the Board of Supervisors on January 21, 2014 (C. 24) with InTelegy Corporation, to reflect the correct total contract amount of $785,392 instead of $735,392 for the provision of integrated customer service model.

FISCAL IMPACT:

$785,392: 10% County, 45% State, 45% Federal

BACKGROUND:

On January 21, 2014 (C. 24) the Board of Supervisors approved the contract with InTelegy Corporation to provide Integrated Customer Service Model(s).

BACKGROUND: (CONT'D)

The Employment and Human Services Department (EHSD) has been tasked with the critical challenges of implementing two significant aspects of the Affordable Care Act. County was awarded the contract to establish a health benefit exchange call center in partnership with Covered California. At the same time, EHSD is required to plan, develop, and implement a new system and set of business processes for the Medi-Cal Expansion component under health care reform. EHSD does not have sufficient staff resources to provide the quality and quantity of project management oversight required to ensure the successful design and implementation of the multiple and complex aspects of health care reform, thereby contracting with InTelegy.

The purpose of this board order is to correct a typographical error in the total contract amount to accurately reflect the intent of the parties, from $735,392 to $785,392.

CONSEQUENCE OF NEGATIVE ACTION:

The contract payment limit reflected in the Board Order approved Janaury 21, 2014 (C. 24) would remain incorrect.

CHILDREN'S IMPACT STATEMENT:

Not applicable.