These positions will be assigned to the Contra Costa Health Plan (CCHP) division of the Health Services Department. Both positions are needed to fulfill a full range of generalist responsibilities for management and administration functions. One position will be assigned to the CCHP Quality Department unit and will be responsible for project management of various programs, including National Committee for Quality Assurance and audit preparations. The second position will be assigned to the CCHP Claims unit and will participate in the CClink (Epic) Team through the implementation and maintenance of the electronic health record system. Position duties, as assigned within each unit, will include determining program goals and the activities necessary to reach those goals, establishing program policies and procedures, supervising professional and clerical program staff, developing and controlling the program budget, coordinating various program activities, negotiating and administering contracts with private and public service providers; insuring that billing, credit and collection activities conform to County, State and Federal regulations, developing and implementing management information systems and analyzing the collected data for the purpose of recommending program changes.

As state and federal regulations change, CCHP must be prepared to effectively manage and maintain quality services, particularly during a time of increasing membership. If this action is not approved, the Department will not be able to effectively operate CCHP programs and the Epic system claims as required by funding sources.

Not applicable.