Agenda

Return

C. 60

To:	Board of Supervisors
From:	Anna Roth, Health Services Director
Date:	December 13, 2022

Contra

Costa

County

Subject:

Contract #23-531-15 with Nordic Consulting Partners, Inc.

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 12/13/2022

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

ABSENT:

John Gioia, District I Supervisor

Contact:	Patrick Wilson, 925-335-8777
cc:	F Carroll M Wilhelm

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: December 13, 2022
Monica Nino, County Administrator

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #23-531-15 with Nordic Consulting Partners, Inc., a corporation, in an amount not to exceed $22,000,000, to provide consultation and technical assistance to the Health Services Department’s Information Systems Unit in support of the ccLink Electronic Health Record System including consultation, technical support, system optimization, information security, training, and application support, for the period from January 1, 2023 through December 31, 2024.

FISCAL IMPACT:

This contract will result in contractual service expenditures of up to $22,000,000 over a 2-year period and will be funded 100% by Hospital Enterprise Fund I. (No rate increase)

BACKGROUND:

This contract meets the needs of the Health Services Department’s Information Systems Unit by providing consultation and technical assistance in support of the ccLink Electronic Health Record System, including system optimization, information security, training, and application support. This support is imperative to improving the unit’s business performance and strategy, including direct technical support with MyChart, which offers patients personalized and secure on-line access to portions of their medical records.

This vendor has been contracting with the Health Services Department’s Information Systems Unit since 2012. On January 7, 2020, the Board of Supervisors approved contract #23-531-12, with Nordic Consulting Partners, Inc., in an amount not to exceed $11,000,000 for the provision of consultation and technical assistance, for the period from January 1, 2020 through December 31, 2021. On April 27, 2021, the Board of Supervisors approved Amendment Agreement #23-531-13, effective April 27, 2021, with Nordic Consulting Partners, Inc. to increase the payment limit by $6,000,000 to $17,000,000 for additional consultation and technical assistance to the Health Services Department’s Information Systems Unit and extend the termination date from December 31, 2021, to December 31, 2022. On January 11, 2022, the Board of Supervisors approved Amendment Agreement #23-531-14, effective January l, 2022, with Nordic Consulting Partners, Inc. to increase the payment limit by $11,000,000 to $28,000,000 for additional consultation and technical assistance to the Health Services Department’s Information Systems Unit with no change in the term. The work included project-based needs under which the unit completed the implementation of the CalAIM waiver for Medi-Cal, and additional build in ccLink to support new programs in public health and care coordination, business intelligence analysts to create, modify and release new data analytics reports, and for project management support needs.

Approval of Contract #23-531-15 will allow the contractor to continue providing consulting services for ccLink including consultation, technical support, system optimization, information security, training, and application support through December 31, 2024.

CONSEQUENCE OF NEGATIVE ACTION:

If this contract is not approved, the Department will not have access to this contractor’s expert consultation and technical assistance in support of ccLink, which will negatively affect the unit’s business performance and strategies, and patient care.