Contra Costa Health Services' (CCHS) current infrastructure consists of Cisco information technology equipment that is used to support the hospital, clinics, and ancillary sites, and all users are connected to and rely on this equipment for connectivity. This equipment is needed to replace 16 of our existing hyperspace servers currently reaching end of life/end of support hardware. Support for the hardware is mandated under the County’s agreement with Epic and is necessary to prevent failures. Epic, the County Health System's electronic medical record system contractually obligates the County to utilize current and supported hardware. When systems utilized by the Epic application are unsupported or at end of life, the likelihood of power supply, disk drive, circuit board and other failures increase and there would be limited ability or inability to receive support on the hardware used by Epic.
The new equipment suite will provide high-performance security for encrypted traffic, robust traffic inspection at high outputs, capabilities to support faster connection speeds, and upgrade capabilities for additional expansion capacity to support expected future growth in storage requirements for the Electronic Health Record (EHR) system. Cisco DNA lets the County manage its entire switching structure as a single, converged component. With one management system and one policy for wired and wireless networks, it offers an efficient way to provide more secure access. The products and services being purchased through this quote are governed by a Letter Agreement, dated December 15, 2021, between Cisco Systems, Inc. and Contra Costa County. This agreement for software support and maintenance of Cisco switches and network hardware covers items on hand in 2021 for the period August 24, 2021 through August 23, 2024.
Trace3, LLC acknowledges the terms of the Letter Agreement between Cisco Systems, Inc. and Contra Costa County, and agrees to remit payment to Cisco as its authorized reseller.
Approval of the requested purchase order will allow this vendor to provide Cisco routers, switches, licenses and support. Support will be provided for a period of three years from the date the hardware arrives.
Failure to purchase this hardware increases the risk of an unexpected failure, and possibly an extended outage. This could negatively impact the patient medical records system and patient care at the hospital and health clinic locations.