Probation is requesting the subscription to the Kronos Workforce Telestaff and Timekeeper software as a service for Juvenile Hall (JH) and the Orin Allen Youth Rehabilitation Facility (OAYRF) to improve scheduling efficiency. Each of the facilities is staffed by peace officers, clerical, and support staff. The peace officers and support staff are called in to the facilities in the event that someone is not able to report to work. Currently the scheduling and covering of shifts for JH and the OAYRF is accomplished manually by Institutional Supervisors using a system of clipboards and handwritten notes. The Telestaff software will be configured to call staff when open shifts are available, improving efficiency and overtime utilization. Purchase of the Telestaff and Timekeeper systems to effectively handle the scheduling of shifts and filling of vacancies will free management staff to handle more critical issues in the institutions. The Timekeeper software can generate a report for payroll that will also improve accuracy in determining regular and overtime pay compared to the current handwritten reports. Probation will have approximately 250 licensed users. The software and services are being purchased through the U.S. Communities Government Purchasing Alliance that the County participates in. The County is agreeing to the terms and conditions contained in the contract between Kronos and Harford County Public Schools, Maryland (Lead Agency Contract #14-JLR-003). Contracting through the U.S. Communities alliance allows Probation to save over $4,600 a year. The software is hosted by Kronos, which means the software and timekeeping data are stored on Kronos’ servers or its third-party hosts’ servers. The contract provides that data will be backed up daily and adheres to industry standards (SSAE 16, SOC 1, and SOC 2) with respect to data security.

The Institutional Supervisor II’s will have less time to spend on more critical issues such as the implementation of Probations Core Correctional Practices.

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