Agenda

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C. 71

To:	Board of Supervisors
From:	William Walker, M.D., Health Services Director
Date:	December 15, 2015

Contra

Costa

County

Subject:

Contract #74-509 with County of San Mateo

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 12/15/2015

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Mary N. Piepho, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:	Cynthia Belon, 957-5501
cc:	J Pigg M Wilhelm

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: December 15, 2015
David Twa,

BY:	, Deputy

RECOMMENDATION(S):

Approve and authorize the Health Services Director, or his designee, to execute, on behalf of the County, Contract #74-509 with County of San Mateo, a government agency, in an amount not to exceed $252,951, to provide after- hours call coverage for the Behavioral Health Access Line, for the period from October 1, 2015 through June 30, 2017.

FISCAL IMPACT:

This Contract is funded 100% County General Fund.

BACKGROUND:

Currently, the Behavioral Health Division Health Access Line after-hour calls are transferred to the Psychiatric Emergency Services (PES) Unit. The PES Unit logs in the call and distributes to the Behavioral Health Access Line the following morning. Routing the calls to the PES Unit has been an inefficient use of resources and the call drop rate has been an issue in State Audits. Allowing San Mateo County to administer the call answering services for the Behavioral Health Access Line will free up resources at the PES Unit, minimize the call drop rate and provide better coverage and coordination of care.

BACKGROUND: (CONT'D)

Under Contract #74-509, the Contractor will provide after-hours call coverage for the Behavioral Health Access Line, through June 30, 2017.

CONSEQUENCE OF NEGATIVE ACTION:

If this contract is not approved, the Health Access Line calls will continue to be routed to the PES Unit and Department will not meet the expectations of the State with regard to the call drop rate.

CHILDREN'S IMPACT STATEMENT:

Not applicable.