This contract meets the needs of the County’s population by providing data analysis software for Health Plan Employer Data and Information Set (HEDIS) projects and reports in support of State and contractual requirements for Contra Costa Health Plan (CCHP). Cotiviti Inc. provided the licensed program, Quality Intelligence, for the calculation and analysis of HEDIS measures used by CCHP. CCHP began contracting with this vendor in November 2009.
On February 25, 2020, the Board of Supervisors approved Contract #27-791-8 with Cotiviti, Inc. doing business in California as Cotiviti I, Inc., for the provision of consultation and technical assistance concerning data analysis services for HEDIS projects and annual reports for the period from November 1, 2019, through October 31, 2020. On October 13, 2020, the Board of Supervisors approved Contract #27-791-9 to allow the contractor to provide software and consultation services, and to license software to the County, through October 31, 2021.
On September 21, 2021, the Board of Supervisors approved item C.34 for the transfer of some services provided under contract #27-799-11 with Health Management Systems, Inc. (the “HMS Services”). However, due to the start of the HEDIS season looming, the parties have agreed to delay the transfer of the HMS Services, to allow for time for negotiation of the terms, and focus on transitioning the delivery of Cotiviti’s HEDIS licensed program from a stand-alone suite of software modules to a hosted solution. This board order will rescind the prior action, and authorize the contract amendment, under which the Contractor will migrate the County’s HEDIS data to a Contractor-hosted software solution that provides for the calculation and analysis of HEDIS measures, upgrade the software to Cotiviti’s Quality Improvement, ASP +, and perform analytic and insight services. This contract contains modified indemnification. Under the contract, Cotiviti’s liability, including its indemnity obligations, is limited to the amount paid by the County under the contract except for bodily injury, death, fraud or criminal acts by Cotiviti, which is not capped, and any claims that an unauthorized party accessed data protected health information in the Cotiviti-hosted system, which is capped at $5,000,000. The contract requires Cotiviti to maintain $5,000,000 in cyber-liability insurance.
If the recommendation is not approved, the prior Board action will stand, and the department will not have Board authorization for the change in the service model from a stand-alone software license to a web-based hosted solution through this amendment.