Agenda

Return

C. 33

To:	Board of Supervisors
From:	Marc Shorr, Chief Information Officer
Date:	November 6, 2018

Contra

Costa

County

Subject:

Add one Network Technician I, Cancel one vacant Network Administrator I position #55 in DoIT

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 11/06/2018

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:	Marc Shorr, (925) 608-4071
cc:	Joanne Buenger

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: November 6, 2018
David Twa,

BY:	, Deputy

RECOMMENDATION(S):

ADOPT Position Adjustment Resolution No. 22348 to add one (1) Network Technician I (LNWA) (represented) position at salary plan and grade ZB5 1496 ($5,402-$6,566) and cancel one (1) vacant Network Administrator I (LNSA) (represented) position #55 at salary plan and grade ZA5 1694 ($6,572-$7,988) in the County Administrator's Office, Information Technology Department.

FISCAL IMPACT:

This transaction will not result in any additional cost to the Department. Upon approval, there will be an annual cost savings of approximately $31,572. The cost for this position will be offset by fees to user departments. DoIT charges for all services and these charges will be recovered through service fees charged to user departments that include revenue generated from non-General Fund departments and other public agencies.

BACKGROUND:

The Network Services division of the Department of Information Technology (DoIT) provides County departments with enterprise-class network and desktop technical services. These services include infrastructure design, system integration, contract and project management, monitoring, server online backup, disaster recovery, network storage management, hardware and software requisition, and server and desktop virtualization using the latest technologies from Microsoft, VMware and Citrix solutions.

At present, Network Services has a great need for additional staff to provide County departments with onsite technical support from local servers, desktops, laptops, printers, mobile devices, and shared applications to enterprise mainframe and VPN access. Based on the ongoing need for IT services, we are seeking to add and fill a position in the Network Services division of DoIT to be able to provide these services from 8:00 AM to 5:00 PM. After analyzing the available job classes, we determined that the best match for this position is the Network Technician I.

Based on the positions majority of duties assigned, the level of duties and responsibilities, DoIT is requesting to add a Network Technician I (LNWA) position and cancel a vacant Network Administrator I (LNSA) position #55.

CONSEQUENCE OF NEGATIVE ACTION:

If this action is not approved, DoIT’s Customer Services will be short of staff to provide sufficient second level technical support to county departments that depend on DoIT for network and desktop services.