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FAMILY AND HUMAN SERVICES COMMITTEE

Meeting Date:	11/14/2016
Subject: Report on the Impact of Technology on Access to Public Benefits
Submitted For:	FAMILY & HUMAN SERVICES COMMITTEE
Department:	County Administrator
Referral No.:	114
Referral Name:	Impact of Technology on Access to Public Benefits
Presenter:	Kathy Gallagher, Employment and Human Services Director	Contact:	Enid Mendoza, (925) 335-1039

Information

Referral History:

On June 7, 2016, the Board of Supervisors approved the Employment and Human Services Director's recommendation to refer oversight on the impacts of technology on access to public benefits to the Family and Human Services Committee (F&HS), due to the department's reworking of its business processes and development of technologies to make remote access of public benefits more common for its clients.

This is the first report to F&HS on this referral, which has become F&HS Referral No. 114.

Referral Update:

Please see the attached report from the Employment and Human Services Department.

Recommendation(s)/Next Step(s):

CONSIDER accepting the report from the Employment and Human Services Director regarding the impacts of technology on access to public benefits and forwarding it to the Board of Supervisors for approval.

Attachments
Report on Technology Impacts