Agenda

Return

C. 26

To:	Board of Supervisors
From:	Kathy Gallagher, Employment & Human Services Director
Date:	November 10, 2015

Contra

Costa

County

Subject:

Add one Social Services Program Analyst in the Workforce Services Bureau of EHSD

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 11/10/2015

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Mary N. Piepho, District III Supervisor
Karen Mitchoff, District IV Supervisor

ABSENT:

Federal D. Glover, District V Supervisor

Contact:	Holly Trieu (925) 313-1560
cc:	EHSD Human Resources Human Resources Otilia Parra

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: November 10, 2015
David Twa,

BY:	, Deputy

RECOMMENDATION(S):

ADOPT Position Adjustment Resolution No. 21755 to add one (1) Social Services Program Analyst (X4SH) (represented) position at Salary Plan and Grade KZ5 1642 ($5,657-$6,876) in Employment and Human Services Department, Workforce Service Bureau.

FISCAL IMPACT:

Upon approval, this position will have an approximate annual cost of $122,744. The position will be funded by 45% Federal revenue, 45% State revenue, and 10% County funds. The annual pension cost is approximately $26,196.

BACKGROUND:

The Employment and Human Services Department requests to add one permanent full time Social Service Program Analyst in the Workforce Services (WFS) Bureau. The EHSD WFS Bureau policy division provides policy guidance and direction for income maintenance programs including CalWORKs, Welfare to Work, Child Care, CalFresh and Medi-Cal. The corrective action program analyst will be responsible for the monitoring, tracking and coordinating the corrective action plans (CAP) and activities in the WFS Bureau. The CAPs are created as a result of mandated State and Federal audits such as the Management Evaluation, Local Program Access Review, the CalWORKs Work Participation rates (WPR), and back log of Medi-Cal pending applications associated with the implementation of the Affordable Care Act. In addition, corrective action strategies and activities are developed due to error trends identified by state Quality Control and Program Integrity Unit case reviews. Working closely with QC and Program Integrity staff, the analyst will coordinate, track and monitor activity that will mitigate payment accuracy errors and the negative error rate for the CalFresh program.
Responsibilities for this program analyst (corrective action coordinator) include project management and coordination of State and Federal audit reviews; review and analyze state and federal regulatory material; develop, monitor and track all corrective action plans in the WFS bureau; review statistical information pertaining to the operations of income maintenance programs; prepare written reports and staff correspondence; chair the Department’s corrective action committee; may provide training and or training materials on policies and procedures related to assignment; conduct internal operational studies and make recommendations for appropriate actions.

CONSEQUENCE OF NEGATIVE ACTION:

If this position is not added the WFS Bureau will not be able to adequately track and monitor CAPs which could hinder our ability to increase CalFresh participation; improve processing of Medi-Cal application approvals; and increase the WPR hours. Dedicating a full time program analyst to corrective action will support existing program analyst ensuring program compliance and application processing time lines are met.

CHILDREN'S IMPACT STATEMENT:

No impact.