This contract meets the California Department of Health Care Services mandated payment reform requirements of California Advancing and Innovating Medi-Cal (CalAIM) which the County must meet by providing SmartCare Base, a semi-statewide hosted, mental health services enterprise health record system provided by Streamline Healthcare Solutions, LLC, to act as a catalyst for better use of data to drive performance outcomes. SmartCare Base is a fully integrated, web-based Electronic Health Records (EHR) system designed for program, billing, and revenue management to support core business requirements and address all regulatory requirements specific to the State of California by establishing consistent workflows, configuration, and functionality. CCHS implementation of SmartCare Base focuses on Alochol and Other Drugs Services healthcare providers and organizations that offer psychiatric inpatient, outpatient, residential and community-based programs. SmartCare Base includes (but is not limited to) clinical and administrative functionality for client intake and registration, individual care planning, prescription medication orders, document management, compliance monitoring, and productivity and outcomes measurement tools. In addition, SmartCare Base will meet the requirements of Medi-Cal and includes the ability to capture data, transmit and monitor the submission process, provide reporting capabilities, check or confirm Medi-Cal Eligibility, Treatment Authorization Request (TAR) creation and submission, as well as Medi-Cal, required elements for proper claim submission.
To govern this program, the California Mental Health Services Authority (CalMHSA) entered into a Master Services Agreement with Streamline Healthcare Solutions, LLC., dated March 20, 2022, and terminating on March 20, 2029, that includes the option to extend the MSA for up to three (3) additional one (1) year periods. Under the requested contract, the County will execute a Participation Agreement (PA) with CalMHSA allowing the County to receive the software and services contracted by CalMHSA under the MSA. Under the PA, CalMHSA will invoice the County for the services and CalMHSA shall make payments to Streamline, on the County’s behalf, as set forth in the Order Form
between Streamline and CalMHSA for the services the County is to receive. The County may extend PA to reflect any extensions of the MSA. Under the PA, the County is obligated to pay year one implementation fees in the amount of $1,764,358.93, which are non-refundable if the County withdraws from the EHR program and the PA. Under the PA, Streamline’s liability is limited to $10 million except with respect to breaches of data or death or bodily injury.
Approval of this new Contract #74-657 allows the contractor to provide services through March 20, 2029.
If this contract is not approved, the County will be unable to participate in CalAIM-required payment reform effective July 1, 2023, disallowing its ability to bill for AODS services risking millions of dollars in CCHS revenue and putting patient care in jeopardy.