Agenda

Return

C. 32

To:	Board of Supervisors
From:	Anna Roth, Health Services
Date:	October 4, 2022

Contra

Costa

County

Subject:

Cancel one position and Add two positions in the Health Services Department

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 10/04/2022

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:	Larita Clow, (925) 957-5244
cc:	Larita Clow Jo-Anne Linares Sherry Martija Dora Regalado Viviana Garcia Christine Austin Rachael Birch Kathi Caudel

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: October 4, 2022
Monica Nino, County Administrator

BY:	, Deputy

RECOMMENDATION(S):

ADOPT Position Adjustment Resolution No. 26046 to cancel one (1) vacant Health Services Information Systems Programmer and Analyst (LBTC) position #16847 at salary plan and grade ZB5-1787 ($8,348 - $11,186), and add two (2) Information Systems Technician I (LTWB) positions at salary plan and grade TB5-1408 ($5,736 - $6,972) in the Health Services Department. (Represented)

FISCAL IMPACT:

Upon approval, this action will result in an annual cost of $68,197 with $12,830 in pension cost included. This position will be fully funded by the General Information Systems budget under Hospital Enterprise Fund I.

CONSEQUENCE OF NEGATIVE ACTION:

If this request is not approved, the division will not have the proper staff to effectively address the current needs of the Public Health and Information Technology divisions.

BACKGROUND:

The Public Health division is requesting to cancel one vacant Health Services Information Systems Programmer and Analyst position, which has never been filled and has been determined to no longer be needed. Additionally, the division is requesting to add two Information Systems Technician I positions to provide a much needed workforce to the Information Systems services desk team and the Language Access Line where a substantial support team is required for their conferencing and audio systems.

The positions will be responsible for providing support, inventory, repair, maintenance and replacement of the Health Care Interpreter Network (HCIN) video interpreter devices. Because of an on-going and steady increase in the need for these devices, the department has now installed and/or deployed almost 1,000 devices throughout Contra Costa Health Services (CCHS). The total number of calls from these devices has increased from 7,212 calls in April 2014, to 11,939 calls in April 2016, 16,191 calls in April 2018, 18,656 calls in April 2020, and 26,754 calls in April 2022. The regular and on-going use of these devices requires regular maintenance, repair, and inventory. These devices require the skills and security clearance of a Information Systems Technician to work with and maintain. Because of Federal and other mandates, CCHS is required to provide interpretation for every encounter with a patient or client who prefers a language other than English or is deaf or hard of hearing. These devices are crucial in allowing healthcare providers to converse with their patients and clients in the delivery of care.