Agenda

Return

C. 60

To:	Board of Supervisors
From:	Anna Roth, Health Services Director
Date:	October 4, 2022

Contra

Costa

County

Subject:

Contract #74-655 with United Behavioral Health (dba Optum)

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 10/04/2022

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:	Suzanne Tavano, Ph.D., 925-957-5169
cc:	L Walker M Wilhelm

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: October 4, 2022
Monica Nino, County Administrator

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Health Services Director, or designee, to execute on behalf of the County Contract #74-655 with United Behavioral Health (dba Optum), a corporation, in an amount not to exceed $578,347 to provide after-hours call coverage for the Behavioral Health Access Line, for the period from July 1, 2022 through June 30, 2023.

FISCAL IMPACT:

Approval of this contract will result in an annual expenditure of up to $578,347 for FY 2022/2023 and will be funded 100% by Mental Health Realignment funds.

BACKGROUND:

This contract with United Behavioral Health (dba Optum) is to continue a partnership with San Mateo, Sonoma, and Marin counties to provide after-hours behavioral health information and referral line coverage. This contractor has covered after-hours call for the Behavioral Health Access Line since April 2016 through a joint contract with the partner counties of Marin, San Mateo, and Sonoma. The contract was previously held by San Mateo County, who has requested that Contra Costa County administer the contract beginning this year.

BACKGROUND: (CONT'D)

This contract will ensure that the County always has a staffed and functional Access Line for residents who are in need of Specialty Mental Health and/or Substance Abuse Disorder services and will free up resources at the Psychiatric Emergency Services (PES) Unit, minimize the call drop rate, and provide better coverage and coordination of care.

Under Contract #74-655, the contractor will provide after-hours call coverage for the Behavioral Health Access Line for the period from July 1, 2022 through June 30, 2023. This contract is tied to a 4-county Memorandum of Understanding (MOU) with all participating counties. A County requested changes to the MOU utilized in prior years, which delayed the completion of the MOUs relating to this contract. Finalizing the MOU was critical to ensuring payment would be covered by each partner, and therefore resulted in this contract with United Behavioral Health being delayed further.

CONSEQUENCE OF NEGATIVE ACTION:

If this contract is not approved, the Health Access Line calls will continue to be routed to the PES Unit and the department will not meet the expectations of the State with regard to the call drop rate. Additionally, the County would not be able to maintain its multi-county partnership for Health Access Line services for after-hours and holiday coverage.