Agenda

Return

C. 25

To:	Board of Supervisors
From:	Anna Roth, Health Services Director
Date:	October 11, 2022

Contra

Costa

County

Subject:

Purchase Order with Experian Health, Inc.

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 10/11/2022

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Diane Burgis, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:

Patrick Wilson, (925) 335-8700

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: October 11, 2022
Monica Nino, County Administrator

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Purchasing Agent or designee to execute, on behalf of the Health Services Department, a purchase order with Experian Health, Inc., in an amount not to exceed $906,060 to renew its subscription to Experian’s Electronic Claims and Remittance Systems Software, for the period July 1, 2022 through June 30, 2025.

FISCAL IMPACT:

Approval of this action will result in expenditures of up to $906,060 over the three-year period between July 1, 2022 through June 30, 2025 and will be funded 100% by the Hospital Enterprise Fund I revenues.

BACKGROUND:

Contra Costa Health Services (CCHS) Patient Accounting Department has used Experian Health, Inc. since 2001 for Claims and Remittance Systems Software to simplify claims processing, ensure accurate posting of payments and adjustments, and expedite receipt of payments. CCHS uses the following Experian Health, Inc. modules for accurate posting of payments and adjustments: (1) Electronic Claims Processing, (2) Remittance and Payment Processing, (3) Real-time Transactions Eligibility, and (4) Financial Reporting. This software meets Epic guidelines for Medicare Rules. The services being purchased through this quote are governed by the Master Customer Agreement, dated July 1, 2016, between Experian Health, Inc. and Contra Costa County.

On September 7, 2021, the Board of Supervisors approved item C.120 to execute a purchase order with Experian Health Inc. in an amount not to exceed $358,475 to renew its subscription to Experian's Electronic Claims and Remittance System Software for the period July 1, 2021 through June 30, 2022. This purchase order will renew previous purchase order 023383.

Retroactive Reason: Negotiations with Experian regarding the terms governing the renewal required more than the 60 days the department allotted to complete this renewal.

CONSEQUENCE OF NEGATIVE ACTION:

Failure to approve this requested purchase order for renewal will interrupt electronic claims remittance software services resulting in a significant loss of revenue to CCHS.