The Diagnostic Imaging unit at Contra Costa Regional Medical Center is requesting to convert the one full time Medical Transcriber position into one full time Clerk-Senior Level position to address recommendations from a Root Cause Analysis Corrective Action Plan (RCA). The RCA plan states that the position Clerk-Senior Level would serve to mitigate delays in diagnostic imaging positive cancer screening results, track internal and external critical results and coordinate the necessary communication for follow-up. Additionally, with Diagnostic Imaging increased utilization of outside imaging facilities, this position will track these results to facilitate timely patient care. Routine monitoring, review and updates on where a patient is in the overall follow-up care continuum will help assure patients with critical and/or urgent imaging results are addressed in a timely fashion. This type of detailed clerical tracking and communication enables the clinician staff to take appropriate action/care for the patient.

If this action not approved, the department will not be have the appropriate staff, which will impact patient’s treatments by delaying notifications of diagnostic imaging positive cancer screening results.