This contract meets the needs of the Health Services Department’s Information Systems Unit by providing consultation and technical assistance in support of the ccLink Electronic Health Record System including system optimization, information security, training, and application support. This support is imperative to improving the unit’s business performance and strategy. The County has been contracting with Nordic Consulting Partners, Inc. since October 2012.
On January 7, 2020, the Board of Supervisors approved contract #23-531-12, with Nordic Consulting Partners, Inc. in an amount not to exceed $11,000,000 for the provision of consultation and technical assistance, for the period from January 1, 2020 through December 31, 2021.
On April 27, 2021, the Board of Supervisors approved Amendment/Extension Agreement #23-531-13 to increase the payment limit by $6,000,000 to a new payment limit of $17,000,000 and extend the termination date from December 31, 2021 to December 31, 2022.
Approval of Contract Amendment Agreement #23-531-14 will allow this contractor to continue providing consulting services for ccLink including technical support, system optimization, information security, training, and application support through December 31, 2022. These services are necessary to implement the Epic Beaker Lab System, replacing the legacy Meditech lab system that the County acquired in 1993, and to implement the mandatory CalAIM Behavioral Health billing changes that will need to be built in the Epic system as the County moves the Alcohol and Other Drugs program onto Epic. It will also enable the Health Services Department (HSD) to provide additional build in ccLink to support new programs in public health and care coordination, business intelligence analysts to create, modify, and release new data analytics reports, and for project management support needs.
If this amendment is not approved, the HSD will not have access to this contractor's expert consultation and technical assistance in support of ccLink. It will delay the Beaker lab system implementation indefinitely and will severely impact our ability to implement the mandatory CalAIM Behavioral Health billing changes in a timely manner.