Agenda

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C. 71

To:	Board of Supervisors
From:	Ed Woo, Chief Information Officer
Date:	January 5, 2016

Contra

Costa

County

Subject:

Amend/Extend Contract with Nerd Crossing LLC for Apple Product Support Services

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 01/05/2016

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Mary N. Piepho, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:

Ed Woo (925) 383-2688

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: January 5, 2016
David Twa,

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute a contract amendment with Nerd Crossing, LLC, effective December 30, 2015, to extend the term from December 31, 2015 through December 31, 2016 and increase the payment limit by $50,000 to a new payment limit of $200,000 to provide continuing Apple product support services.

FISCAL IMPACT:

The additional cost of $50,000 will be recovered from the user departments through DoIT's billing process.

BACKGROUND:

This contract is used to provide telephonic, remote desktop support and on-site support for the County Board of Supervisors' (and staff's) Apple products. The contractor will provide support by virtual means (remotely), via telephone and on site.

BACKGROUND: (CONT'D)

In accordance with Administrative Bulletin 605, service contracts exceeding $100,000 require the approval of the Board of Supervisors.

CONSEQUENCE OF NEGATIVE ACTION:

If the requested action is not approved, the user departments will be without the support necessary to keep their computers and peripherals in proper working order.