Agenda

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C. 31

To:	Board of Supervisors
From:	Kathy Gallagher, Employment & Human Services Director
Date:	January 7, 2014

Contra

Costa

County

Subject:

Authorize Purchase Order with CompuCom Systems Inc.

APPROVE	OTHER
RECOMMENDATION OF CNTY ADMINISTRATOR	RECOMMENDATION OF BOARD COMMITTEE

Action of Board On: 01/07/2014

APPROVED AS RECOMMENDED

OTHER

Clerks Notes:

VOTE OF SUPERVISORS

AYE:

John Gioia, District I Supervisor
Candace Andersen, District II Supervisor
Mary N. Piepho, District III Supervisor
Karen Mitchoff, District IV Supervisor
Federal D. Glover, District V Supervisor

Contact:

Earl Maciel 3-1648

I hereby certify that this is a true and correct copy of an action taken and entered on the minutes of the Board of Supervisors on the date shown.
ATTESTED: January 7, 2014
David Twa,

BY:	, Deputy

RECOMMENDATION(S):

APPROVE and AUTHORIZE the Purchasing Agent to execute a purchase order with CompuCom Systems, Inc., on behalf of the Employment and Human Services Department, Information Technology Unit, in the amount not to exceed $828,386 for the Microsoft Enterprise Agreement Renewal for the period January 1, 2014 to December 31, 2019.

FISCAL IMPACT:

$828,386: Administrative Overhead (10% County; 45% State; 45% Federal)

BACKGROUND:

EHSD use Microsoft software throughout our organization, including servers and users. The Microsoft Enterprise Agreement (EA) enables the the department to use Microsoft products on its 80 servers and 2917 clients, upgrade all software as new releases are issued, and ensure that our products are current and work well with each other. Of particular note is the agreement enables EHSD to load the exact same version of software on every PC, regardless of when they are purchased, ensuring improved inter-operability.

BACKGROUND: (CONT'D)

EHSD expects our Contractor to support the products identified in this EA, issue updates to improve security and ease of use, and include additional features identified in the EA. For example: (a.) Supply an eLearning training package that is compatible with EHSD’s Learning Management System (CornerStone On Demand) that will enable EHSD staff to train on the full suite of Microsoft products, such as Excel, Word, Visio, and Microsoft Project; (b.) 45 days of Training vouchers for educating technical support staff on Microsoft products; (c.) Simplified Licensing process that permits EHSD to annually do an inventory and account for licensing count increases at fixed prices; (d.) 101 incidents of technical support; (e.) Subscription to TechNet, a Microsoft resource for technical documentation; and (f.) Enable staff to procure the latest Microsoft Office Suite for home use at cost, currently at $9.95.

EHSD's expected outcomes for this service include the following: a. Coverage for all software licensing; and b. Simplified licensing process.

EHSD has worked with CompuCom for our EA agreement for the past six years. Contractor performance has exceeded expectations throughout the duration of the contract. All requests for support have been responded to promptly, and the depth of coverage is excellent.

EHSD has received all features identified in the contract in a timely basis. Their support during renewal has also been exemplary.

In accordance with Administrative Bulletin No. 611.0, County Departments are required to get Board approval for single item purchases greater than $100,000.

CONSEQUENCE OF NEGATIVE ACTION:

Employment and Human Services Departments will be unable to legally use Microsoft software on its computer equipment.

CHILDREN'S IMPACT STATEMENT:

None