RECOMMENDATION(S):
APPROVE and AUTHORIZE the Employment and Human Services Director, or designee, to execute a contract with Language Line Services, Inc., in an amount not to exceed $1,100,000 for interpretation and translation services for the period July 1, 2021 through June 30, 2022.
FISCAL IMPACT:
This contract will increase Department expenditures by $1,100,000 to be funded with 6% County, 36% State and 58% Federal revenue.
BACKGROUND:
Language Line Services, Inc. provides telephone interpretation, on-site interpretation, and document translation services to the Employment and Human Services Department (EHSD) and to the clients served by EHSD. Services are provided to the County adult population, children, families, and employment and training program related clients throughout the County. State and Federal regulations require the County to provide public information materials regarding client services to potential, present and past recipients in any non-English language that is prevalent within the County.
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