RECOMMENDATION(S):
APPROVE and AUTHORIZE the Purchasing Agent to execute, on behalf of the Chief Information Officer, (1) a purchase order with MedTel Services, LLC, in an amount not to exceed $275,000 for the renewal of telecommunications software and equipment maintenance for the period April 20, 2015 through April 19, 2016, and (2) Amendment Number 9 to Customer Support Agreement, dated April 19, 2016, between the County and MedTel Services, LLC.
FISCAL IMPACT:
$250,000 (100% User Fees); the entire cost is included in DoIT's Fiscal Year 2016/17 budget and reimbursed by user departments via DoIT's billing process.
BACKGROUND:
The Department of Information Technology initiates the renewal of the OMNIWorks, Netpath, IRISnGEN and Private Branch Exchange (PBX) maintenance each year. This equipment and software maintenance is essential for the ongoing operation of several of the County's telephone systems including those used by Child Protective Services, the Superior Court's Traffic Department, Elections, and the Tax Collector's Office.
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