RECOMMENDATION(S):
APPROVE and AUTHORIZE the Chief Information Officer, or designee, to execute a contract amendment, effective November 25, 2016, with Richard Miller, to extend the term from November 30, 2016 through December 31, 2018 and increase the payment limit by $35,000 to a new payment limit of $185,000 to provide continuing Apple product support services.
FISCAL IMPACT:
The entire cost is recovered from the user departments through DoIT's billing process.
BACKGROUND:
This contract is used to provide telephonic, remote desktop support and on-site support for the Apple products used by the County Board of Supervisors and their staff. The Contractor will provide support by virtual means (remotely), via telephone and on site.
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