RECOMMENDATION(S):
APPROVE and AUTHORIZE the County Librarian to modify the Library’s damaged book policy to allow patrons to keep a damaged item once they have reimbursed the Library the original cost of the item.
FISCAL IMPACT:
No fiscal impact. The reimbursement paid to the Library will provide funds to replace the damaged item.
BACKGROUND:
Historically, the Library policy related to damaged books has been to charge the patron an amount equal to the original cost of the item, but to not allow the patron to keep the damaged item. Instead, the Library would dispose of the damaged item using established County surplus processes. This policy has been frustrating and confusing to some patrons. Many have expressed the view that they should be allowed to keep a damaged item once they have reimbursed the cost of an item.
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