RECOMMENDATION(S):
ACCEPT report from the Employment and Human Services Director on the Department's use of technology to support client services and staff efficiencies.
FISCAL IMPACT:
There is no fiscal impact.
BACKGROUND:
On June 7, 2016, the Board of Supervisors approved the Employment and Human Services Director's recommendation to refer oversight on the impacts of technology on access to public benefits to the Family and Human Services Committee (FHS), due to the department's reworking of its business processes and development of technologies to make remote access of public benefits more common for its clients. This became FHS Referral No. 114.
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